Overview
Curriculum
Reviews
FAQs
This course includes:
4 hours on-demand video
Access on mobile
10 Comprehensive modules
Closed captions
Downloadable action plan
Certificate of completion
Learing Outcomes
At the end of this workshop, participants should:
- Understand problems and the creative problem solving process.
- Identify types of information to gather and key questions to ask in problem solving.
- Identify the importance of defining a problem correctly.
- Identify and use four different problem definition tools.
- Write concrete problem statements.
- Use basic brainstorming tools to generate ideas for solutions.
- Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method.
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting Understand the roles that fact and intuition play in selecting a solutionPerform a final analysis to select a solution.
- Understand the roles that fact and intuition play in selecting a solution.
- Understand the need to refine the shortlist and re-refine it.
- Understand how to identify the tasks and resources necessary to implement solutions Evaluate and adapt solutions to reality.
- Follow up with solution implementation to celebrate successes and identify improvements
About This Course
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
Course Curriculum
Module 1: The Problem Solving Method.
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Module 2: Information Gathering.
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Module 3: Problem Definition.
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Module 4: Preparing for Brainstorming.
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Module 5: Generating Solutions - I.
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Module 6: Generating Solutions - II.
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Module 7: Analyzing Solutions.
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Module 8: Selecting a Solution.
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Module 9: Planning Your Next Steps.
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Module 10: Recording Lessons Learned.
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Student Reviews
Tendai Chikore.
January 9, 2026
This course completely changed how I approach challenges at work. Instead of focusing on obstacles, I now focus on possibilities. The brainstorming techniques and structured problem-solving tools were practical and easy to implement.
Bianca Naicker
July 30, 2025
Creative Problem Solving helped me think beyond conventional solutions. The interactive exercises encouraged innovative thinking while still maintaining a practical, results-driven approach. I’ve already applied the methods in team projects with great success.
Sipho Maseko
July 13, 2025
I found the course both engaging and insightful. It taught me how to break down complex problems and generate multiple workable solutions. This training is ideal for managers and professionals who need to think strategically.
Elmarie Botha
February 13, 2025
The facilitator created an environment that encouraged creativity and collaboration. The tools shared for overcoming mental blocks and groupthink were especially valuable. A great course for teams looking to innovate.
Kabelo Ramaphosa
February 26, 2025
Creative Problem Solving provided a structured approach to innovation. I appreciated how it balanced creativity with analytical thinking. This course has strengthened our team’s ability to solve problems more efficiently and confidently.
Frequently Asked Questions
How long are the courses?
Course duration varies depending on the programme. Short skills workshops typically run from one to three days, while some specialized programmes may run longer.
Is the certificate printable?
Yes, you can download and print your certificate immediately after completion.
How long do I have access to the course?
You have lifetime access to the course materials after enrollment.
How do we register or request a quotation?
You can contact us directly for a quotation, corporate proposal, or booking confirmation. Our team will guide you through the registration process.
Do you provide post-training support?
Yes. We provide training materials and, where applicable, follow-up support to help ensure implementation in the workplace.