Overview
Curriculum
Reviews
FAQs
This course includes:
5 hours on-demand video
Access on mobile
11 Comprehensive modules
Closed captions
Downloadable action plan
Certificate of completion
Learing Outcomes
At the end of this workshop, participants should:
- Understand what communication is.
- Identify ways that communication can happen.
- Identify barriers to communication and how to overcome them.
- Develop their non-verbal and paraverbal communication skills.
- Use the STAR method to speak on the spot.
- Ask good questions.
- Use appreciative inquiry as a communication tool.
- Adeptly converse and network with others.
- Identify and mitigate precipitating factors.
- Establish common ground with others.
- Use “I” messages.
About This Course
Welcome to the Communication Strategies workshop. For the better part of every day, we are communicating to and with others.
This workshop will help participants understand the different methods of communication and how to make the most of each of them.
Course Curriculum
Module 1: The Big Picture.
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Module 2: Understanding Communication Barriers.
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Module 3: Paraverbal Communication Skills.
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Module 4: Paraverbal Communication Skills.
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Module 5: Non-Verbal Communication.
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Module 6: Speaking Like a STAR.
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Module 7: Listening Skills.
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Module 8: Asking Good Questions.
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Module 9: Appreciative Inquiry.
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Module 10: Mastering the Art of Conversation.
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Module 11: Advanced Communication Skills.
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Student Reviews
Precious Molefe.
January 6, 2026
This course transformed the way I communicate with my team. The practical strategies for active listening and clear messaging have reduced misunderstandings significantly. I now feel more confident when presenting ideas and giving feedback.
Dan Petersen
August 30, 2025
Communication Strategies provided tools that I could immediately apply in meetings and client interactions. The section on non-verbal communication and tone was particularly insightful. A must-attend course for professionals at all levels.
Sibongile Ndlovu
July 13, 2025
I appreciated how structured and practical the training was. The techniques for managing difficult conversations helped me handle workplace conflict more professionally. Our internal communication has improved noticeably.
Mohammed Ismail
January 14, 2026
Excellent course with real-world examples and engaging activities. I learned how to tailor my communication style to different personalities and situations. This training is highly valuable for managers and team leaders.
Carla Jacobs
November 20, 2025
The course highlighted the importance of clarity, empathy, and strategic messaging. I’ve become more intentional about how I communicate, especially during high-pressure situations. Highly recommended for anyone looking to strengthen their professional impact.
Frequently Asked Questions
How long are the courses?
Course duration varies depending on the programme. Short skills workshops typically run from one to three days, while some specialized programmes may run longer.
Is the certificate printable?
Yes, you can download and print your certificate immediately after completion.
How long do I have access to the course?
You have lifetime access to the course materials after enrollment.
How do we register or request a quotation?
You can contact us directly for a quotation, corporate proposal, or booking confirmation. Our team will guide you through the registration process.
Do you provide post-training support?
Yes. We provide training materials and, where applicable, follow-up support to help ensure implementation in the workplace.