This course includes:
About This Course
Elevate your team’s productivity and harmony with our Conflict Management Skills Program! Designed to
help individuals manage conflicts and keep teams focused on real results, this program equips you
with the tools to tackle workplace challenges head-on.
Course Duration
10 Day Accredited Skills Programme
Entry Requirements
A matric certificate is equivalent to NQF level 4. Other qualification that are on the same level to NQF level 4 include:
- Senior Certificate
- National Senior Certificate (vocational)
h3>Assessment
- Written Test
- Portfolio of Evidence
- Practical is evaluated continuously.
In addition to successfully completing the Programmes listed above, a Final Integrated Summative Assessment (FISA) is required for the Qualification. All learners gain entrance to the Final Integrated Supervised Assessment by successfully completing all formal summative assessments conducted by the SDP.
By joining our Conflict Management: 210502, NQF Level 5, Credits 8 program, you will learn to:
- Identify and describe the main sources of conflict.
- Differentiate between various types of conflict.
- Employ effective strategies for conflict management.
- Resolve conflicts using proven workplace techniques.
- Formulate and execute comprehensive follow-up plans.
Our diverse instructional approaches ensure effective learning:
- Lectures & Presentations: Engage with expert-driven, stimulating content.
- Course Material: Access well-crafted supporting resources.
- Group Work: Collaborate on discussions and case studies for practical insights.
- Workshops & Role-Play: Participate in immersive, scenario-based activities.
- Practical Application: Focus on applying theoretical knowledge in real situations.
- Post-Training Support: Receive extensive support after training for skill implementation.