Overview
Curriculum
Reviews
FAQs
This course includes:
6 hours on-demand video
Access on mobile
10 Comprehensive modules
Closed captions
Downloadable action plan
Certificate of completion
Learing Outcomes
At the end of this workshop, participants should:
- Explain the definition, terms and history of diversity.
- Describe the meaning of stereotypes and biases.
- List strategies for removing barrier.
- Use active listening skills to receive messages.
- Understand the importance of body language.
- Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination.
- Understand and respond to personal complaints, and develop a support system to manage the resolution process.
- List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action.
- Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
About This Course
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace.
This workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home
Course Curriculum
Module 1: Understanding Diversity.
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Module 2: Understanding Stereotypes.
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Module 3: Breaking Down the Barriers.
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Module 4: Verbal Communication Skills.
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Module 5: Non-Verbal Communication Skills.
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Module 6: Being Proactive.
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Module 7: Coping with Discrimination.
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Module 8: Dealing with Diversity Complaints as a Person.
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Module 9: Dealing with Diversity Complaints as a Manager.
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Module 10: Dealing with Diversity Complaints as an Organization.
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Student Reviews
Lerato Maseko.
August 30, 2024
This Workplace Diversity course helped our team understand unconscious bias and the importance of inclusive leadership. It sparked meaningful conversations and gave us practical tools to create a more respectful and collaborative environment.
David Nzimande
July 14, 2025
The training was engaging, insightful, and highly relevant. It addressed real workplace challenges and provided clear strategies for managing diverse teams effectively. A must for any modern organization.
Zanele Khumalo
January 23, 2025
After attending this course, our leadership team became more intentional about inclusion and communication. The practical scenarios made it easy to apply the concepts immediately.
Michael Botha
November 03, 2025
This workshop challenged perspectives in a respectful and constructive way. It provided a safe space to discuss sensitive topics while equipping us with practical tools to foster inclusion.
Ayanda Dlamini
December 09, 2023
Understanding diversity is no longer optional in today’s business environment. This course provided valuable insights on managing diverse teams, preventing discrimination, and building a culture of respect.
Frequently Asked Questions
How long are the courses?
Course duration varies depending on the programme. Short skills workshops typically run from one to three days, while some specialized programmes may run longer.
Is the certificate printable?
Yes, you can download and print your certificate immediately after completion.
How long do I have access to the course?
You have lifetime access to the course materials after enrollment.
How do we register or request a quotation?
You can contact us directly for a quotation, corporate proposal, or booking confirmation. Our team will guide you through the registration process.
Do you provide post-training support?
Yes. We provide training materials and, where applicable, follow-up support to help ensure implementation in the workplace.