Overview
Curriculum
Reviews
FAQs
This course includes:
5 hours on-demand video
Access on mobile
11 Comprehensive modules
Closed captions
Downloadable action plan
Certificate of completion
Learing Outcomes
At the end of this workshop, participants should:
- Define coaching, mentoring and the GROW model.
- Identify and set appropriate goals using the SMART technique of goal setting.
- Identify the steps necessary in defining the current state or reality of your employee’s situation.
- Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
- Identify the benefits of building and fostering trust with your employee.
- Identify the steps in giving effective feedback while maintaining trust.
- Identify and overcoming common obstacles to the growth and development of your employee.
- Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
- Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.
About This Course
This workshop focuses on how to better coach your employees to higher performance.
Coaching is a process of relationship building and setting goals. An easy-to-understand coaching model taught in this workshop will guide you through the process.
Course Curriculum
Module 1: Defining Coaching and Mentoring.
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Module 2: Setting Goals.
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Module 3: Understanding the Realities.
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Module 4: Developing Options.
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Module 5: Wrapping it All Up.
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Module 6: The Importance of Trust.
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Module 7: Providing Feedback.
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Module 8: Overcoming Roadblocks.
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Module 9: Reaching the End.
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Module 10: How Mentoring Differs from Coaching.
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Student Reviews
Thandiwe Nkosi.
March 30, 2024
This Coaching and Mentoring course gave me practical frameworks to develop my team more effectively. I now approach performance conversations with greater confidence and structure. The GROW model was particularly impactful..
Jason Petersen
May 15, 2025
The workshop shifted my mindset from managing tasks to coaching people. The tools and techniques shared were immediately applicable, and I’ve already seen improvement in team accountability and engagement.
Nomvula Mthembu
July 20, 2025
The facilitator simplified coaching principles and provided real-life scenarios that made the learning relatable. This course is essential for anyone in a leadership role.
Ruan van Wyk
September 07, 2025
Our managers now conduct more meaningful one-on-one sessions. The mentoring techniques shared in this programme have improved communication and employee confidence significantly.
Lebo Mahlangu
December 09, 2023
This was one of the most valuable leadership courses I’ve attended. It provided structured coaching models, feedback techniques, and mentoring strategies that I use daily.
Frequently Asked Questions
How long are the courses?
Course duration varies depending on the programme. Short skills workshops typically run from one to three days, while some specialized programmes may run longer.
Is the certificate printable?
Yes, you can download and print your certificate immediately after completion.
How long do I have access to the course?
You have lifetime access to the course materials after enrollment.
How do we register or request a quotation?
You can contact us directly for a quotation, corporate proposal, or booking confirmation. Our team will guide you through the registration process.
Do you provide post-training support?
Yes. We provide training materials and, where applicable, follow-up support to help ensure implementation in the workplace.